Public Services

DSC_0229The Yelm Public Services Department is located at 901 Rhoton Road.

Contact us at 360-458-8406 .

It is the mission of Public Services  to provide essential infrastructure and utility services to the citizens of Yelm in a prompt, courteous, safe, and cost-effective manner. The department is responsible for operating public infrastructure in a way that respects the environment and provides the ability of government to adequately preserve these assets for future generations.

Public Services is the largest and most diverse department within the City of Yelm's municipal organization. The department covers everything from utility maintenance to animal control. Employees strive to provide exceptional customer service in every category to improve quality of life for the citizens of Yelm.

If you experience a water system malfunction or emergency at any time please call 360-458-3244, including after business hours, on weekends, or during holidays and you will be connected to a dispatcher who will send someone to your location.

If you experience a sewer system malfunction or if your sewer alarm comes on at any time please call 360-458-8411 to be connected to our sewer treatment plant. If you call after business hours, on weekends, or during holidays, your call will be routed to a call-out phone and one of our employees will promptly reply.

For all other emergencies or if you are unable to get through, please call 911.

Animal Control - Joint Animal Services has taken over animal control for the City of Yelm. This partnership allows us to more effectively meet the needs of our growing population and their four-legged friends.

If you have lost a pet, please check out their lost and found photo albums on their Facebook page. If you don’t see the animal there, please call (360-352-2510) or email ( with the following information:
- Your name
- Your phone number and/or email address
- A description of the lost or found pet (breed(s), coat length, color, sex, spay/neuter status, distinguishing marks)
- When you lost or found the pet
- Where you lost or found the pet (name of street, subdivision, largest cross street, city, nearest commonly known store/landmark if possible)
- Include a picture if you have one. ONLY 1 PICTURE can be posted.
They  will take that information and post it in the appropriate album on their Facebook page as soon as they are able. 

Due to COVID-19 and social distancing requirements, all shelter visits are by appointment only. This includes adoptions, reclaims, stray drop-offs and owner surrenders.

ADA Transition Plan - The City of Yelm is developing an American with Disabilities Act (ADA) Transition Plan for its public rights-of-way. The Plan will address removal of sidewalk ramp and signal push button barriers on its rights-of-way, and a schedule for achieving that goal. Public Services Department. The attached News Release provides additional details.

Complete information and copies of the project scope may be reviewed during normal business hours at the below address or by email to Patrick Hughes at Comments on the proposed ADA Transition Plan should be submitted as soon as possible for consideration by the City. Comments at this stage will be accepted up to May 15, 2023. Comments may also be mailed to the below address.

Attn: ADA Transition Plan
901 Rhoton Road NW
Yelm, WA 98597