Utility Billing FAQ

What do water, sewer and stormwater rates fund?

What will my rates be in 2019?

Why are utility rate adjustments necessary?

Who approved the rate adjustments and when did they take affect?

Will consumption affect my bill, and what can I do to reduce my water consumption?

Does the city offer a reduced rate?

How do I request a new water service?

How do I get my water turned back on if it is shut off, and how long will it take?