Yelm is home to some of the purest water in the state due to its proximity to the Nisqually River, in the heart of the Nisqually Watershed.The City of Yelm provides high quality drinking water, ensures the safe disposal and treatment of wastewater, and maintains stormwater drainage for the citizens of Yelm.
Affordable utility rates are the number one priority for City administration and we strive to keep utility rates as low as possible for our customers. Water, sewer and stormwater rates cover all operation and maintenance expenses, emergency repairs, and any water system debt service. New connections to the water system also pay a one-time fee to cover the costs associated with new infrastructure to ensure safe drinking water and proper water treatment for that connection.
Contact us at 360-458-3244 or in person at 106 2nd St. SE, Yelm WA 98597
Business Hours are 7:30 a.m. to 5:30 p.m. Monday through Thursday.
If you experience a water system malfunction or emergency at any time please call 360-458-3244, including after business hours, on weekends, or during holidays and you will be connected to a dispatcher who will send someone to your location.
If you experience a sewer system malfunction or if your sewer alarm comes on at any time please call 360-458-8411 to be connected to our sewer treatment plant. If you call after business hours, on weekends, or during holidays, your call will be routed to a call-out phone and one of our employees will promptly reply.
For all other emergencies or if you are unable to get through, please call 911.
Xpress Bill Pay
Utility payments can be made through the website or by calling 833-289-9437 (toll free Interactive Voice Response System). You will need your Yelm Utility account number for all three payment options. Customers can also contact Xpress Bill Pay Customer Support directly at firstname.lastname@example.org or 800-766-2350.